This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue.Īlso, the VPN app is a paid feature, which would be better to include in the normal subscription package.
And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. When they release a version with a bug, they take forever to fix it. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices. Generally speaking, the software is weel designed and with many normal features. The Android app is solid and quite fast, and support is attentive. Age old story, too sales focused, every question is returned with a new sales opportunity - i'm sure you know the kind of company so i'm not holding my breath on that.Comments: Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. We will try and get the password from the old provider, but the customer isn't on the friendliest of terms and over the last few months we've taken a few busineses from them. We need to put our AV on and my AV script failed on BitDefender as it's passworded. Using our RMM i've already got scripts for the standard onboarding (removing other RMM tools, AV etc - funnily enough each device has TeamViewer, ScreenConnect and LMI installed - we'll assume they're all from one company.we can hope!) anyways, they're all gone. Hi All, currently onboarding a client who have fallen out with their old MSP (not juding that, not worried about the client from listening to both sides etc) however we're in the position where we just have to crack on and make sure their experience with us is less.
0 kommentar(er)
